CONTACT US

At Garden Glow, we believe that every question deserves a thoughtful answer and every customer deserves to feel valued. Whether you’re curious about our products, need help with your order, or simply want to share your feedback, we’re here for you. 🌸

💌 Email: tyshil.kim1@gmail.com

📞 Phone : 754-279-0767

🕒 Customer Support Hours: 9:00 AM – 6:00 PM (KST), Monday to Friday

Our dedicated support team will get back to you within 24 hours.
Your voice matters — thank you for being part of the Garden Glow community. 🌿✨

Frequently Asked Questions

When will my order arrive?

Orders typically take 3–8 business days to arrive within the USA and 3–12 business days for international destinations. Please note that processing time (3–5 business days) is separate from shipping time. During holidays or promotional periods, both processing and shipping may take a bit longer. We appreciate your patience!

What is your refund policy?

We offer a 30-day return policy. Items must be unused, in their original condition and packaging, with proof of purchase. Please note that sale items, gift cards, perishable goods, custom items, and personal care products are not eligible for return. If you have any issues with your order (e.g. damaged or incorrect items), contact us right away so we can make it right.

How do I track my order?

Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number and link. You can use this to monitor your shipment online.

Please note that tracking information may take 1–2 business days to update after dispatch.